We Resolve is a company belonging to Grupo El Fuerte, forming part of one of its range of business areas.
In 2008, at an annual convention of Heads of Department, a proposal was launched that we could form a comprehensive hotel maintenance company, which would carry out the maintenance of the group’s hotels and in turn attract new external clients by offering an impressive wealth of experience in the sector.
In 2009 this project was launched and it was officially formalised in January 2010, when the company was created with the company name Fuertemant SL trading under the name We Resolve.
Once the company was created, it took over responsibilities for the integral maintenance of the Grupo el Fuerte hotels, taking over all the facilities and the respective contracts that linked them with companies and external suppliers.
We Resolve takes under its wing hotel maintenance staff teams, training courses are created in all areas and the necessary modifications are made to carry out the project with the best guarantees and customer satisfaction in mind at all times.
Once the company was formed and contracts were signed with the group’s hotels, a fresh client / supplier relationship was established without taking into account the relationships that united us in the first place, making sure that maintenance and conservation of facilities is always more efficient, without any link to other areas.
(Million/€)